Chatbot Accelerator Platform - Balance between Customization and Speedy Setup Build vs buy is always a point of debate for IT leaders. Most will weigh the scenarios based on critical factors to take a call. What does the debate look like when you want to implement chatbots in your organization? General Build vs Buy Factors… Continue reading Chatbot Accelerator Platform
An offshore captive center may have just gone from “good to have” to “critical to survive”, given the current times. It also gives you the best of two worlds: cost cutting while retaining control, in the long term. Since 2000, zCon has been providing a plug and play Managed Captive Center service, and over 100 clients have utilised this white labelled service. Our mature “workbook approach” jump starts your operation. If you need added capacity in India via a captive center, get in touch with us at email@example.com. We would love to hear from you.
COVID-19 has altered all our priorities and crisis is the new normal. We are working closely with our customers to adapt to the new normal and make it as comfortable for our employees, business stakeholders and clients as possible. We have seen a surge in our work and dependency on the zCon offshore team and… Continue reading Technology Trends in a Time of Crisis
Chatbots are a boon to customer service-driven businesses. At zCon we have developed a framework that can help you easily deploy and run a chatbot. Compared to the 100% time required to create a business specific-chatbot, our framework can do it for you with 60% less time and effort. What is a Chatbot? A chatbot… Continue reading zCon Chatbot Framework Accelerates Your Customer Support
Pandas is a very useful data science tool in Python to manipulate tables and time series data using its data structures and tools. If you input data in a CSV or TSV file, or a SQL database it creates a Python object with rows and columns called a data frame, which processes data very fast.… Continue reading Excel ETL Automation using Python
Last month Oracle built a drug therapy report app as a rapid response to COVID-19. They had a request from the US government to create an app for gathering large scale data from patients and doctors about which drugs worked. They committed to this on 18 March and delivered a fully functional, multi-featured app on… Continue reading Low Code Platform APEX is a Boon for COVID-19 Response
We are hand in hand with our customers all over the globe in responding to the COVID-19 challenge. The whole world is trying to come up with a response to the unprecedented challenge due to COVID-19. Many of our customers needed a rapid response to COVID-19, especially in the Healthcare domain, where we specialize. At… Continue reading Helping Customers Deal with COVID-19
The Corona pandemic has made travel risky. Governments are advising people to avoid gatherings. All kinds of institutions and people are paralyzed. Everyone is badly affected: from schools, airports, clinics, and shopping malls to small businesses. Businesses and workplaces rely on people meeting and interacting. Conversations are key to transactions. How do you keep up… Continue reading Business as Usual in the Face of COVID-19
Innovators want to bring their ideas to market very quickly. They want to fail fast and iterate, using customer feedback. If their prototype is successful, they need to scale fast too. How can they make this process less risky, especially in a hyper-connected world? Whether your new business is based on your website or an… Continue reading Exploring a Prototype for Super Connected Customers
CircleCI is a CICD tool, that is, Continuous Integration - Continuous Deployment tool. It speeds up the deployment process by making it automated. One can execute complex workflows efficiently and quickly with sophisticated caching, Docker layer caching, resource classes for running on faster machines, and performance pricing.