As per a Business Insider report, consumer retail spends via chatbots worldwide will reach $142 billion by 2024, —up from just $2.8 billion in 2019. Besides retail, digital consumers are demanding around-the-clock service for assistance in areas ranging from banking and finance to health and wellness. Because of this demand, chatbots are increasing in popularity… Continue reading Modern Chatbots with Rocketchat
Most of the times, as a start-up, we suggest that our clients build the first product milestone as an MVP — which is now an accepted way for all start-ups and entrepreneurs to have lean development with more focus on end-user feedback. This method works very well because there is no point in going all-in… Continue reading Wireframe and the need for MVP
The COVID-19 pandemic has affected nearly everyone’s way of life, irrespective of their age. Connection with family and peers brings fundamental psychological and social benefits to everyone. The loss of in-person social interactions caused by the lockdown, school closures, and social distancing during COVID-19 has strained these developmental processes. Whether it’s work, school, education, or… Continue reading WebRTC, a powerful tool for building communication solutions
Technology product companies have cut their spending due to market changes in 2020. The challenges caused by COVID-19 made them realign their product engineering and outsourcing strategies in 2021. Because of this, product engineering service providers built engagement and pricing models according to new expectations from technology product companies. Now, the economy and the market… Continue reading Impact of COVID-19 on Product Engineering
Individuals and families have had to face the loss of loved ones. There is a global environment of anxiety and fear. The effect of isolation has added to this feeling. Similarly, the impact on individuals has been reflected in organisations, and they are facing their challenges. There has been a change in the style of functioning and a shift towards an online mode of functioning.
Technology is playing a role in helping and complementing efforts to win this war. Technology companies made new solutions and tweaked existing ones to make them more effective to meet the unique challenges posed by the pandemic. Some of the technology solutions that made a difference.
Many ISV and Technology Organizations has first-hand experience in tasting the success of Work from Anywhere successfully. Its time to explore as Strategy to get long terms benefits and returns. The mindset has changes from “Low Cost Transaction Center” to “Productive and Collaborative Innovation Center”
“A Poor Onboarding experience is hard to come back from and is the fastest way to lose a customer “- Paul Philp. At zCon we understand the importance of a seamless and noiseless onboarding. This process is broadly divided into five steps which ensures that the client can define, design and work on achieving their goals and successfully launch their business.
With the COVID-19 pandemic and the corresponding need for social distancing, we have seen the adoption of many digital tools. The new normal consists of work-from-home (WFH), remote work, cloud infrastructure, virtual conferencing, online education, telemedicine, and digital sales. The education industry has also started adapting to the new normal. As more and more students… Continue reading Demand of CPass & Twilio
COVID-19 has had a tremendous impact on every aspect of life. The technology and services industry is no exception to this. The way we work in IT & services has undergone a sea change. 'Remote work' is a common phrase now, and indeed essential, transitioning to a 'must-have' from a 'nice-to-have'. This change has left a… Continue reading Grow and Scale with Remote Teams