As per a Business Insider report, consumer retail spends via chatbots worldwide will reach $142 billion by 2024, —up from just $2.8 billion in 2019. Besides retail, digital consumers are demanding around-the-clock service for assistance in areas ranging from banking and finance to health and wellness. Because of this demand, chatbots are increasing in popularity… Continue reading Modern Chatbots with Rocketchat
Tag: chatbot
Demand of CPass & Twilio
With the COVID-19 pandemic and the corresponding need for social distancing, we have seen the adoption of many digital tools. The new normal consists of work-from-home (WFH), remote work, cloud infrastructure, virtual conferencing, online education, telemedicine, and digital sales. The education industry has also started adapting to the new normal. As more and more students… Continue reading Demand of CPass & Twilio
Chatbot Accelerator Platform
Chatbot Accelerator Platform - Balance between Customization and Speedy Setup Build vs buy is always a point of debate for IT leaders. Most will weigh the scenarios based on critical factors to take a call. What does the debate look like when you want to implement chatbots in your organization? General Build vs Buy Factors… Continue reading Chatbot Accelerator Platform
Technology Trends in a Time of Crisis
COVID-19 has altered all our priorities and crisis is the new normal. We are working closely with our customers to adapt to the new normal and make it as comfortable for our employees, business stakeholders and clients as possible. We have seen a surge in our work and dependency on the zCon offshore team and… Continue reading Technology Trends in a Time of Crisis
zCon Chatbot Framework Accelerates Your Customer Support
Chatbots are a boon to customer service-driven businesses. At zCon we have developed a framework that can help you easily deploy and run a chatbot. Compared to the 100% time required to create a business specific-chatbot, our framework can do it for you with 60% less time and effort. What is a Chatbot? A chatbot… Continue reading zCon Chatbot Framework Accelerates Your Customer Support
Business as Usual in the Face of COVID-19
The Corona pandemic has made travel risky. Governments are advising people to avoid gatherings. All kinds of institutions and people are paralyzed. Everyone is badly affected: from schools, airports, clinics, and shopping malls to small businesses. Businesses and workplaces rely on people meeting and interacting. Conversations are key to transactions. How do you keep up… Continue reading Business as Usual in the Face of COVID-19
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